May 23-25, 2016 | Omni Shoreham Washington DC

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Media Registration

CRM Evolution, May 23-25 at the Omni Shoreham Washington DC, brings you the best in CRM practitioners and consultants as well as the leading voices in the industry. At CRM Evolution you will find information on all the latest ideas, innovations, technologies, services, and solutions from the world’s leading companies; all in one place. In addition, CRM Evolution 2016 will be co-located with the SpeechTEK and Customer Service Experience 2016 conferences.

Complimentary press registration is available to persons, such as reporters, editors, and correspondents, who serve in a professional editorial capacity for a regularly published periodical, news service, or the broadcast media. It is not available to advertising salespersons, circulation editors, or other non-editorial personnel. Note: Preconference workshops are not included with press registration, but may be registered for separately for a fee.

CRM Evolution reserves the right to exclude any person or organization from its events and to revoke previously issued CRM Evolution accreditation at any time. Registration at prior CRM Evolution events does not guarantee approval or waive the accreditation requirement.

Media registration provides access to educational sessions for all three conferences and the Customer Solutions Expo and must be approved in advance by Information Today, Inc.


Online Media Registration is now closed. If you still wish to request Press Credentials for CRM Evolution 2016, the Press Center is located in the Director's Room at the Omni Shoreham Hotel.


Media Center Hours for Customer Service Experience:

Monday, May 23, 8:30 a.m. - 4:30 p.m.

Tuesday, May 24, 8:30 a.m. - 4:30 p.m.

Wednesday, May 25, 8:30 a.m. - 1:00 p.m. (Located in the Presidental Boardroom)


See press coverage from 2015 events here!



Co-Located With

Platinum Sponsors

Gold Sponsors

Corporate Sponsors

Break Sponsor

Monday Keynote Lunch Sponsor

Tuesday Keynote Lunch Sponsor

Tuesday Evening Networking Reception Sponsor

Media Sponsors

View videos from previous CRM Evolution events here.