Convoso Launches ClearCallerID Pro

Convoso, a provider of contact center software for sales teams, today released ClearCallerID Pro, an advanced suite of tools to streamline caller ID management, improve reputation, and increase call deliverability.

Convoso's ClearCallerID Pro is built to help companies legitimately reach the intended recipients of their outbound campaigns without getting blocked or flagged by carriers. It provides capabilities and services to register phone numbers [DIDs], monitor carrier and FCC actions on those numbers, automatically remediate flagged or blocked DIDs, and prevent these occurrences from happening in the first place.

ClearCaller ID Pro's key features include the following:

• Prevention functionalities to inhibit numbers from getting flagged or blocked;
• Dashboards that monitor phone numbers flagged or blocked by each major carrier;
• Automated remediation to pull flagged or blocked numbers out of call campaigns;
• Real-time performance analytics offering visibility into how flagged or blocked numbers are affecting contact rates; and
• Robust management tools and services, including automated alerts, carrier registration, and support.

"Consumers today are increasingly frustrated with unwanted calls," said Nima Hakimi, Convoso's CEO and co-founder, in a statement. "Regulators are cracking down on rampant illegal robocalls by giving telco carriers broader authority. Unfortunately, in their efforts to thwart bad actors by blocking calls or labeling them with spam or scam warnings, carriers often mistakenly flag legitimate businesses that have obtained proper consent from consumers. Convoso has a long track record as a trusted partner for sales-focused organizations, partly due to our commitment to prioritize compliance."