The twitterverse opens up on open-source CRM.
For the rest of the September 2008 issue of CRM magazine please click here
In honor of our seventh annual CRM Market Awards—which include a new category for open-source CRM (see page 44)—we decided to see what the Twitterverse had to say. Want to follow CRM magazine on Twitter? You can find us at www.twitter.com/destinationCRM. You can tweet us directly by using @destinationCRM at the start of your message, and you can see who twittered about our August conference—destinationCRM 2008—by searching for the #dCRM08 tag.
trying to use Sugar CRM to help manage the ever complexity of things but this software isn’t simple.
Looking into an open source CRM. Either sugar or vtiger.
Checkin’ out mpoweropen.com. Can’t decide what to think of an open source, .NET CRM for nonprofits.
I’m dying here. Anyone have a CRM recommendation? I tried some open source solutions, but they’re complete jank.
Anybody know any good free open source, web-based CRM software? Or do I have to write my own!
I’m curious how open source Sugar CRM squares up against Microsoft CRM, features-wise.
does anyone know a simple CRM tool that is preferably open source? I mean simple so your grandma can figure out how to use it to email you.
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As Twitter, the microblogging site, explodes in popularity, CRM has become a common topic. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets.
The microblogging site is rapidly becoming a destination of choice for the Web 2.0-savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them.
Some recent tweets about CRM software.
Getting customers all a-twitter.
Customer experience tales across the Twitterverse.
The financial crisis -- and the customer service issues it raises -- makes itself felt on Twitter.
Entellium's crisis played out on Twitter, live.
The Entellium saga continues as it files for bankruptcy protection, and competing vendors look to pick up the SMB solution provider's pieces.
So speak softly and carry just 140 characters.
Government 2.0 comes to the Twitterverse.
Customer service tweeps speak for themselves.
CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
How have retailers fared in the twitterverse?
Social media thought leaders, twittering about social media.
How United Airlines learned that customer dissatisfaction + social media = a first-class pain.
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
What does the Twittersphere think of Salesforce.com?