The microblogging site is rapidly becoming a destination of choice for the Web 2.0-savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them.
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The microblogging site is rapidly becoming a destination of choice for the Web 2.0–savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them. (One Twitterer even goes by the handle "msdyncrm.")
In honor of this month’s cover story -- see "Is Microsoft Winning the CRM Race?" -- we decided to check out what the Twitterverse had to say about Redmond’s new baby.
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Alright, so microsoft crm is kinda of a stupid system, but I will work with it anyway.
[19 days later:] [...]everyone have fun playin in the sun while I attempt to conquer Microsoft CRM.
[2 days after that:] Sending out a Twitter to anyone who uses Microsoft CRM. Please help me!
Sitting in a very interesting Microsoft CRM meeting. Amazing new product. Even though I usually dont like MS so much :-)
@ceibner didn’t even know MS did CRM products. well done though :)))
Investigating migration path from Microsoft CRM to SugarCRM. It looks like many wheels are already invented. :)
MS CRM, I H8 you and you[r] IE REQUIREMENT
@jowyang Microsoft is heavily trying to unify CRM and social media. Read an interview a few weeks ago from a Redmond dev. manager.
|Learn more about the companies mentioned in this article in the destinationCRM Buyer's Guide:
As Twitter, the microblogging site, explodes in popularity, CRM has become a common topic. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets.
Getting customers all a-twitter.
The financial crisis -- and the customer service issues it raises -- makes itself felt on Twitter.
Some recent tweets about CRM software.
The twitterverse opens up on open-source CRM.
Customer experience tales across the Twitterverse.
Entellium's crisis played out on Twitter, live.
The Entellium saga continues as it files for bankruptcy protection, and competing vendors look to pick up the SMB solution provider's pieces.
So speak softly and carry just 140 characters.
Government 2.0 comes to the Twitterverse.
Customer service tweeps speak for themselves.
CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
How have retailers fared in the twitterverse?
Social media thought leaders, twittering about social media.
How United Airlines learned that customer dissatisfaction + social media = a first-class pain.
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
What does the Twittersphere think of Salesforce.com?
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