Volker Hildebrand

Volker Hildebrand
Global Vice President
SAP Hybris

Dr. Volker Hildebrand is Global Vice President at SAP Hybris and author of “The Customer Experience Edge”. Volker has more than two decades of experience in CRM and eCommerce and held various leadership positions at SAP. He is a widely recognized expert, thought leader, researcher, author, and keynote speaker on Customer Experience.