May 23-25, 2016 | Omni Shoreham Washington DC

View Presentations

At CRM Evolution, you'll have the opportunity to network with the brightest minds in the industry. Which organizations will you find at this central gathering place for customer engagement strategists? See below!


  • #nycmixing — Marketing
  • 151 Advisors — Partner
  • 20/20 Digital Analytics — CEO
  • 3CLogic — VP Sales & Marketing
  • 451 Marketing — Partner
  • 451 Research — Account Executive
  • 451 Research — Research Director of Business Applications
  • 84.51° — Director, Omni-Channel Media
  • AAA Insurance — President
  • ACC — Director of IT
  • Accenture Strategy, Sales & Customer Service — Global Managing Director
  • Acumen Corp. — EVP
  • ACUMEN Corporation — President and CEO
  • Adobe Campaign — Senior Product Marketing Manager
  • ADP — TCII
  • aheadCRM Ltd — Director
  • Altimeter, a Prophet company — Principal Analyst
  • Ameren — Supervisor, IT
  • Ameren Services — Senior Technical Architect
  • American Platform & Scaffolding Co. — VP-Sales
  • American Society of Clinical Oncology — Marketing Analyst
  • Amtrak — Contact Center Director
  • Androscoggin Bank — Client Relationship Mgmt Analyst
  • Antero - The CRM Experts — CEO
  • AOL — Communications Specialist
  • AOL — Program Director
  • Applango — VP
  • Apttus — GM of Apttus Intelligent Cloud
  • Asbury Graphite Mills, Inc — Product Manager
  • Asbury Graphite Mills, Inc. — Director - Marketing and Product Management
  • Assoc. of Finnish Local & Reg. Authorities — Development Mgr.
  • Associated Press — Director Sales Operations
  • AST Corporation — VP
  • Atlanta Hawks — Chief Creative Officer and SVP Marketing
  • Atlanta Life Financial Group, Inc. — Board Chair
  • Atos — SVP Consulting & Systems Integration, Americas
  • Audi — Program Office Consultant
  • Avaya Inc — Sr. Software Team Lead
  • Avtex — Sr. Marketing Director
  • Avtex — Vice President
  • AXOM Technologies — Systems Engineer
  • B2P Partners — Partner
  • Beagle Research Group, LLC — Managing Principal
  • Becker Strategies — President
  • Bedemco Inc — Business Data Analyst
  • Bemis Associates — Business Analyst: Sales & CRM
  • Beyond the Arc — CEO
  • BigEngage — CEO
  • Bluewolf — CEO & Co-Founder
  • Bluewolf — Chief Platform Officer
  • Bluewolf — EVP of Strategic Development
  • Bluewolf — Marketing Manager
  • BMO Harris Bank — VP, CRM & Predictive Analytics
  • Booz Allen Hamilton — Associate
  • Booz Allen Hamilton — Consultant
  • Booz Allen Hamilton — Lead Technologist
  • Boston Red Sox — Director
  • Brikell Consulting Group — President & Founding Partner
  • Bullhorn — CMO
  • Business Automation Sols., Inc. — President
  • Calabrio, Inc — Marketing Specialist
  • Call Center Solutions — Director
  • Callidus Cloud — SVP Sales North America
  • Caplugs — Dir of Mktg & Sales Ops
  • Caplugs — Sales Operations Manager
  • Catholic Cemeteries of Chicago — Manager of Hardware Infrastructure
  • Catholic Cemeteries of Chicago — Manager of Software Development
  • CATIC — VP Business Development and Corporate Communications
  • CBC Capital — Director
  • CBIS — Director of Technology
  • Centra Credit Union — VP Member Operations
  • Ceska Pojistovna — Retention manager
  • Ceska pojistovna - Czech insurance company — Strategic Development Manager
  • Cigna - Pharmacy — Manager of Customer Retention
  • Citi — SVP
  • City of Espoo — Development Mgr.
  • City of Espoo — Director
  • City of Helsinki — Director
  • City of Helsinki — Project Designer
  • City of Helsinki — Project Manager
  • City of Helsinki — Project Manager
  • City of Oulu — Director
  • City of Oulu — Project Coordinator
  • City of Turku — Development Mgr.
  • City of Turku — Project Mgr.
  • City of Vantaa — CIO
  • City of Vantaa — Project Manager
  • City of Vantaa — Project Specialist
  • City of Vantaa — Service Director
  • City of Vantaa — Solution Specialist
  • Clearslide — VP Marketing & Business Development
  • ClientsFirst Consulting LLC — CRM Consultant
  • Cobalt — Consultant/Project Manager
  • Community Foundation of Rocky Mount — President
  • Computer Services, Inc. — Product Manager
  • Computer Services, Inc. — Vice President - Software Engineering
  • Constellation Research, Inc. — Founder and Principal Analyst
  • Contactually — CEO
  • Contentivate — Principal
  • ConvergeHub — CEO
  • ConvergeHub — CTO
  • ConvergeOne — NAM
  • Corea Technology — CEO
  • CoreSphere, LLC — Manager | Training & Project Delivery
  • Coveo — Regional Manager
  • Coveo — SVP Market Strategy
  • CRM Essentials — Partner
  • CRM Mastery, Inc. — CRM Technology Coach & Digital Marketer
  • CSH Consulting, Inc. — President
  • CSH Consulting, Inc. — Senior Consultant
  • CSO Insights — Research Fellow
  • Cube84 — Salesforce Consultant
  • Custom Consulting, LLC — Vice President
  • Customer Magnetism — Chief Customer Officer
  • DataHog Analytics — Founder
  • DB Kay & Associates, Inc. — Principal
  • DigitasLBi — SVP
  • DONG Energy — CRM Manager
  • Drinking Water TV — President/CEO
  • Ekurhuleni Metropolitan Municipality — Head of Department
  • Ekurhuleni Metropolitan Municipality — Head of Division
  • Emerson H Lee Accounting Tax & Payroll Services — President
  • Emerson H Lee Accounting Tax & Payroll Services — VP
  • Equifax — MDS Consultant
  • Ernst & Young Advisory — Exec. Dir., Advisory Portugal
  • Evans Bank — Program Manager
  • Exceptional Business Ventures — Owner
  • Experient — Business Analyst
  • Experient — IT Business Analyst
  • Experticity — Global CRM Strategist
  • EY LLP — Executive Director
  • FBI — Analyst
  • FBI — Unit Chief (IT CRM Division)
  • FCG Training Ltd. — Sr. Training Mgr.
  • FishWorx — Business Efficiency Consultant
  • Five9 — VP of Product Marketing
  • Food Safety Net Services — Director of Customer Relations
  • Fore standing enterprise — Evp
  • Front Row CRM — President
  • Full Contact Selling — President
  • G&M — VIP
  • GAF — Director CRM
  • G-Biz (Canada) — President & CEO
  • General Mills, Inc. — Director, Owned Media & Publishing,
  • Genesys — Director
  • GH International — CEO
  • Global Access Partners — Managing Director
  • GM Cloud Solutions — Aspect SVP
  • GMI — Analyst
  • Greenfield Associates — Director of Biotechnology
  • Greensill Capital — Director
  • GRUPO POSADAS — Distribution & CRM Director
  • Grupo Posadas — Distribution channels, CRM & Strategy Director
  • GRUPO POSADAS, S.A.B. DE C.V. — CRM & BI Sr Manager
  • GuideOne Insurance — Business Systems Analyst
  • Hardie's Fresh Foods — Vice President of Marketing
  • HDI & ICMI — Group Community Director
  • Higher Logic — Solutions Advisor
  • Hive (by British Gas) — Head, Connected Homes CRM
  • HKS, Inc — CRM Data Analyst
  • Houseworks — Office Manager
  • HSBC — Regional Compliance officer
  • HumanLearning | Citron Systems — Client Engagement Ldr|VP of Sales
  • Hypatia Research Group — Global Director
  • Hypatia Research Group — SVP Research & Principal Analyst Hypatia Research Group, Editorial Board, Journal of Applied Marketing Analytics
  • ICMARC — Managing VP
  • IDC — Group VP
  • IDT Energy — Director of Operations
  • IDT energy — President & COO
  • iEnterprises, Inc. — CEO
  • IGS — Application Development Manager
  • IGS Energy — Director, Solutions Delivery
  • Illinois National Bank — Client Services CRM Coordinator
  • InDepth Computing — Computer Consultant
  • Indiana Farm Bureau Insurance — Manager, Market Development
  • Indiana University — Business Analyst, KM
  • Indiana University — Manager, Knowledge Management
  • Indium Corporation — Director of Business Analytics
  • Infor — Director Product Management
  • Infor — Principal
  • Inland Revenue Authority of Singapore — Assistant Commissioner Taxpayer Services
  • Inland Revenue Authority of Singapore — Director
  • Inland Revenue Authority of Singapore — Senior Taxpayer Services Officer
  • InsideView — VP Global Alliances
  • Institute of Strategic Customer Service & Trade Management of Nigeria — President/ Chairman of Council
  • Intu shopping centres — Head of Guest Services
  • Invesco — IT analyst
  • Jack Henry & Associates — Call Center Director
  • John D. Dudley Co. — Owner
  • JPMorgan Chase — VP Analytics and Reporting
  • Kirusa Inc. — Director of Innovation and Business Development
  • Klever - Knowledge Lever — CEO & Co-Founder
  • Lawrence Berkeley National Lab — Content Management
  • LDS Church — Solutions Manager
  • Leafly — Marketing & CRM
  • Leafly — Sr. Marketing CRM Manager
  • Lewis University — Professor of Marketing
  • LOMA — Senior Associate
  • Los Angeles Film School — VP, Sales & Marketing
  • LSC Digital — President
  • Luxottica Group — Senior Director, Customer Analytics
  • Luxottica Group — SVP, CRM
  • MA EOLWD — Grants Management Spec III
  • MAB Sales Group, llc — Manager
  • Margot Howard Copywriting and Marketing — Owner/Copywriter
  • Marriott — Director, IT
  • Mayo Clinic — CRM Program Manager
  • Mayo Clinic — Operations Manager
  • McGraw-Hill Education — Director, Strategic Initiatives
  • McKee Foods Corporation — Category Insights Manager
  • McKee Foods Corporation — Director of Sales
  • Merck — Leader - Capabilties & IT, US Customer Contact Centers
  • Merck — Leader, Contact Center Operations & Performance Management
  • Meridium — Global Support Services
  • MetLife Investors — Manager- Technology Liaisons
  • METRO AG — Global Director CRM & Pricing
  • Micro Center — Director of Customer Relations
  • Microsoft — Sr. Director, Product Marketing
  • Microsoft Dynamics CRM — GM
  • MindTouch, Inc. — Customer Success Onboarding Manager
  • MindTouch, Inc. — Head of Communications
  • Mobile Messaging Solutions — Sr Project Manager
  • Moda Operandi — Director of CRM
  • moneymasternow — Director
  • MOT — Project manger
  • MSCRM ADD ONS — Sales Director
  • Nanorep Technologies Ltd — VP Sales, North America
  • National Institutes of Health — Librarian - User Services
  • Neptune Technology Group — Business Analyst
  • Neptune Technology Group — Director, Information Technology
  • Neptune Technology Group — Director, Strategic Product Marketing
  • Neptune Technology Group — Director, System Deployment and Sales Support
  • Neptune Technology Group — Field Support Manager
  • Net@Work, Inc — CRM Practice Director
  • New York Mets — Manager, Business Intelligence & Analytics
  • NexJ Systems — VP, Marketing
  • Next Caller — VP Enterprise sales
  • Nidec Sankyo America — Sales and Marketing Manager
  • NIH — Program Director
  • NJM Insurance Company — Marketing Specialist
  • NJM Insurance Group — Assistant Supervisor
  • Novomatic Lottery Solutions — Executive Product Manager
  • NRG Edge LLC — Director of Technology Solutions
  • Ntree — Founder & CEO
  • Nuclear Regulatory Commission — Chief, Customer Outreach Branch
  • Nucleus Research — VP
  • OCC — Senior IT Specialist
  • Ominto — Chairman of the Board
  • On Course Advisors — Principal / CEO
  • OneSource — Partner
  • Optymyze — Director
  • Oracle — CSM, CX Service Cloud
  • Oracle — Sr. Director of Strategy
  • Pakco Systems — Owner
  • Palmetto GBA — Director
  • Personal Communications Consultants — CEO
  • PKF O'Connor Davies — Client Relationship Manager
  • PlanPlusOnline — CEO
  • Plus Consulting — Marketing Manager
  • PPG — Manager Sales Operations
  • Premier BPO Inc. — President - Insurance Division
  • PROS — Chief Strategy Officer
  • ProTrak International — President
  • PSEG — Enterprise Architect
  • Publix Super Markets, Inc. — Director of Customer Care and Social Media
  • Raab Associates Inc. — Principal
  • Ray Business Technologies LLC — Business Development
  • RealSoft International — President
  • Reebok — Associate Manager, CRM
  • Reebok — Senior Manager, CRM
  • Refer.com — CEO
  • Retention and Database Operations — Vice President of Ticket Sales
  • Ringlead — Dir, Partnerships
  • RioD LLC — President
  • Rollins College — Professor
  • RRMS inc — president
  • Sales Automation Group — Consultant
  • Salesforce — Director Market Strategy
  • Salesforce — Director, Market Strategy
  • Salesforce — Senior Director, Market Strategy
  • Salesforce — Senior Director, Product Marketing
  • Salesforce — VP, Market Strategy
  • Salesforce.com — Chief Digital Evangelist
  • Salesforce.com — Service Cloud Specialist
  • San Francisco Giants — Business Analyst, CRM Manager
  • San Francisco Giants — VP of Strategic Revenue Services
  • SAP — P, Strategic Accounts, Customer Engagement and Commerce
  • SAP — Senior Vice President
  • SAP — Vice President
  • SAP — VIP Test Drive Manager
  • SAP Hybris — Global Vice President
  • SAS — Influencer Relations Manager
  • SAS Institute, Inc. — Global Director
  • Saudi Electricity Company — Training Services Dept.
  • Saudi Industrial Development Fund (SIDF) — Business Application Team Leader
  • SCC Services Group — Principal / Managing Director
  • Scratch Marketing & Media — CEO
  • Seco Tools Benelux — Service Owner Enabling Sales
  • Seco Tools Ltd — CRM Techniques Service Owner
  • Sentara Healthcare — Director of IT
  • Service 800 — Managing Director
  • SFC — Adjunct Professor
  • Shiel Medical Laboratory — Manager Applications Development
  • Shutterfly, Inc. — Senior Director of CRM Marketing
  • SIXBELL — ENGINEER
  • SJS Solutions, LLC — President
  • SkyFluent CRM Solutions — President
  • Snow & Associates, Inc. — President
  • Sonoma Partners — Co-Founder & Partner
  • SONOVA AG — Director of Sales Connect Hearing Group
  • SONOVA AG — Global Head of Marketing Connect Hearing Group
  • Squillit — Writer; Photo/Journalist
  • studentforce — Founder
  • SugarCRM — CEO
  • Sundance Vacations — Chief Operating Officer
  • Sundance Vacations — Chief Technology Officer
  • Sundance Vacations — New Client Services & Client Resolution Manager
  • Sundance Vacations — Vice President of Marketing
  • Sunovion Pharmaceuticals — Marketing Manager
  • Talking Rain Beverage — Market Manager
  • Targent Consulting — CEO
  • Telnorm SA de CV — Software Development Director
  • Telnorm Services SA de CV — CEO
  • Telnorm Services SA de CV — CRM, ERP & Security Manager
  • Telnorm Services SA de CV — Mobility & New Technologies Manager
  • The 56 Group — President
  • The Biltmore Company — Sr Manager, Research and CRM
  • The Blue Buffalo Company — Strategic Analyst
  • The Carlyle Group — Vice President
  • The Center For Client Retention — President
  • The Hilliard Corporation — Marketing Manager
  • The Hilliard Corporation — Marketing Services Manager
  • The Intuitive Edge — Collaboration Architect
  • The Marketing Advisory Network — Founder & Senior Analyst
  • The University of British Columbia — CRM Manager, International Student Initiative
  • THINKstrategies, Inc. — Managing Director
  • Third Idea Consulting — Managing Principal
  • Ticomix, Inc — VP Strategic Development
  • Tohfe — expert planner
  • TokBox — Partner Manager
  • Traiana LLC — VP, Client Services
  • truDemand — Chief Marketing Technologist
  • TSIA — Sr. Director of Demand Generation
  • TYNE Group PC — CoFounder & CEO
  • UALR — Information Quality Professional
  • UMUC — AVP, Customer Experience
  • UMUC — Senior Director, Customer Experience
  • UnderOneGroove Entertainment — Owner
  • Unisys — Group Vice President of Civilian Agencies
  • US EPA Region III — Superfund Records Manager
  • USO — VP IT
  • Vali Cooper & Associates — Regional Marketing Manager
  • Vanguard — Strategist
  • Vega Global Advsiors — Quantitative Analyst
  • Verint — VP, Global Solutions- Marketing
  • Verint Systems, Inc. — Global Vice President
  • Victory Enterprise — President
  • Vlocity Inc. — VP Chief Strategist
  • VoltDelta — Director, Solutions Engineering
  • Voxcera LLC — Pres.
  • VOZIQ — Co-Founder & CEO
  • W. O. Grubb Crane Rental, Inc. — Chief Financial Officer
  • W. O. Grubb Crane Rental, Inc. — Marketing Coordinator
  • W.L. Gore — Program Manager
  • W.L. Gore & Associates, Inc. — Customer Facing Strategy Team
  • Washington Nationals Baseball Club — data architect
  • Western Connecticut State Univ. — Professor of Marketing
  • Winners FDD Ltd — Director and Co-Founder
  • Wipro — Solution manager
  • W-Systems Corp. — Marketing Manager
  • Zebra Technologies — VP of Professional Services & Solutions

 

Co-Located With

Platinum Sponsors

Gold Sponsors

Corporate Sponsors

Break Sponsor

Monday Keynote Lunch Sponsor

Tuesday Keynote Lunch Sponsor

Tuesday Evening Networking Reception Sponsor

Media Sponsors

View videos from previous CRM Evolution events here.