May 23-25, 2016 | Omni Shoreham Washington DC

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Speakers

GM of Apttus Intelligent Cloud
Apttus


Retail Research Leader, Center for Industry Insights
Deloitte LLP, Editorial Board, Journal of Applied Marketing Analytics


VP of Product Marketing
Five9


Professor of Marketing
Lewis University


CRM Technology Coach & Digital Marketer
CRM Mastery, Inc.


CEO & Co-Founder
Bluewolf


Vice President of CRM Marketing
Shutterfly, Inc.


Vice President, Marketing & Government Relations
Sutherland Government Solutions, Chairman, New & Emerging Technologies Committee, CompTIA


Global Support Services
Meridium


CMO
Bullhorn


Chief, Customer Outreach Branch, Customer Service Division (CSD, Office of the Chief Information Officer (OCIO)
Nuclear Regulatory Commission


Senior Director, Customer Analytics
Luxottica Group


Vice President of Sales and Marketing
The Los Angeles Film School


Group Vice President of Civilian Agencies
Unisys


VP, CRM & Predictive Analytics, Commercial Lending
BMO Harris Bank


Senior Product Marketing Manager
Salesforce


Research Fellow, MHI Global
CSO Insights


VP of Strategic Revenue Services
San Francisco Giants


Founder
E Squared


Chief Platform Officer
Bluewolf


Chief Research Officer
G2 Crowd


GM Cloud and Chief Customer Officer
Aspect


SVP Sales North America
Callidus Cloud


Chief Strategy Officer
PROS


President
ISM, Inc.


Communications Manager, Voice of the Customer
AOL


Director and Founder
WINNERS


Managing Principal
The 56 Group, LLC, & Author, CRM at the Speed of Light


Director, Owned Media & Publishing,
General Mills, Inc.


Executive Director
EY LLP


Global Vice President, Customer Engagement Solutions
SAP Hybris


Director, Omni-Channel Media
84.51


Partner
B2P Partners


Vice President, CX Technology Evangelist
Avtex


Leader - Capabilties & IT, US Customer Contact Centers, Global Human Health
Merck


Principal
DB Kay & Associates, Inc.


Research Director, Customer Experience & Commerce
451 Research


Managing Principal
Third Idea Consulting


Partner
CRM Essentials


VP and Prinicpal Analyst
Forrester Research


Vice President of Ticket Sales
Retention and Database Operations


Director, IT
Boston Red Sox


Leader, Contact Center Operations & Performance Management, Global Human Health
Merck


President
RA McCutcheon Consulting, Certified Sales Professional, Dynamics CRM MVP


Principal, Business Consulting, Infor Customer Experience Suite
Infor


Senior Vice President, General Manager of Collaboration and Communities
SAP


General Manager, Customer Service Solutions
Microsoft Corporation


President and CEO
ACUMEN Corporation


Managing Principal
Beagle Research Group, LLC, CRM Magazine Columnist


Head, Connected Homes CRM
Hive (by British Gas)


Director of Product Marketing
Salesforce


Founder
Customer Data Platform Institute, Raab Associates


CEO
Beyond the Arc


Group Community Director
HDI & ICMI


Program Director, Voice of the Customer
AOL


SVP, CRM
Luxottica Group


CEO
Personal Communications Consultants


VP Marketing & Business Development
Clearslide


President
The Center For Client Retention


GM
Microsoft Dynamics CRM


President
Snow & Associates, Inc., Former member of the leadership team at Walt Disney World Co.


Manager, Business Intelligence & Analytics
New York Mets


Principal Analyst
Altimeter, a Prophet company


Managing Partner
Rakanter


SVP Consulting & Systems Integration, Americas
Atos


Chief Marketing Officer
SugarCRM


Co-Founder & Partner
Sonoma Partners


EVP of Strategic Development
Bluewolf


Author, Founder & CMO
The Marketing Advisory Network


VP Sales, North America
Nanorep Technologies Ltd


Senior Product Marketing Manager
Adobe Campaign


CEO
Coveo


VP Global Alliances
InsideView


Founder and Principal Analyst
Constellation Research, Inc., CRM Magazine Advisory Board, Harvard Business Press Best Selling Author, Harvard Business Review Contributor, Investor in Altimeter Group


W-Systems: SugarCRM Elite Partner


Global Managing Director
Accenture Strategy, Sales & Customer Service


Co-Located With

Platinum Sponsors

Gold Sponsors

Corporate Sponsors

Break Sponsor

Monday Keynote Lunch Sponsor

Tuesday Keynote Lunch Sponsor

Tuesday Evening Networking Reception Sponsor

Media Sponsors

View videos from previous CRM Evolution events here.