Each customer interaction is an opportunity to enhance that customer's perception of your company. Unfortunately, IVR / speech recognition systems, which are one of the most widely used forms of customer interaction, significantly detract from the customer experience. Research has proven that consumers find them cumbersome and difficult to use.
Interactions' Virtual Assistant solves that problem. In fact, customers actually like to interact with our Virtual Assistant applications. Interactions' applications are truly conversational, flexible, virtually error-free, resilient, and highly accurate.