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60 State St, Suite 3700, 37th floor
Boston MA 02109
United States

PH: +1 617 765 7997
Visit their Web site: www.bpmonline.com
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Bpm’online is a premium vendor of process-driven cloud software for sales, marketing, and service automation. The award-winning bpm’online CRM application brings easy and affordable process management tools to CRM professionals. Powerful and easy to use, the solution provides deep user-friendly customization at an incredibly inexpensive price point.

Bpm’online is the winner of a number of industry awards. In CRM magazine recognized bpm’online as a market Leader in the Sales Force Automation category of The 2014 CRM Market Awards. The company was been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations.  Bpm'online customer and Europe’s leading B2B sales accelerator, SCi Sales Group, has become a winner of 2014 ROI Award for the 1281% return on investment that it received after implementing bpm'online CRM. Last but not least: For three consecutive years (2012, 2013 and 2014) bpm'online was named the CRM Watchlist Winner. One of the industry's most prestigious award is presented by Paul Greenberg, Godfather of CRM and visionary for the industry.

Bpm’online has been recognized in the recently released Nucleus Research H2 2014 Technology Value Matrix for Customer Relationship Management (CRM). Due to its significant investments in usability, bpm’online has moved into the Factilitators quadrant of the Matrix this spring.

Bpm’online customer, SCi Sales Group, has received a 2014 Technology ROI Award for their implementation of bpm’online CRM. This award held by Nucleus Research, an independent IT research and advisory firm, recognizes companies whose deployment of IT solutions has produced a positive, bottom-line financial return on investment (ROI).

Applying its deep industry expertise, knowledge and experience bpm’online created a range of industry-tailored solutions to help businesses automate processes, improve customer centricity and build long-lasting relationships with customers. Agile deployment options, engaging interface and vast customization capabilities will ensure seamless implementation and quick results at minimal cost.


At an outset we set a challenging goal to build a game changing solution that will merge BPM & CRM and raise the standards of the CRM market to a new level. We have achieved this goal! Our experience, gained in thousands of CRM and consulting projects enabled us to build a comprehensive business solution that harnesses our innovative ideas and employs the latest technologies.

The heart of bpm’online CRM is a business process management engine that merges a powerful set of tools for process design, with automation and analysis. Such a robust platform helps our customers meet diverse business challenges easier and at lower cost. Currently 6000 organizations trust our solutions, empowered by the exceptional customer service.

Partnering with bpm'online will give your company a competitive edge and opportunity to expand your business into new markets. We provide a host of resources and benefits to enable you to share in our rapid growth.

1.        Consulting & Implementation Partner - promote, sell and implement bpm'online solutions

·         Easy entrance, no fees

·         Up to 50% reward discount

·         Comprehensive sales, marketing, technical and implementation support

·         Extra bonuses for excellent performance

2.        Referral Partner - refer your network to bpm'online and receive commissions

·         No need to invest into training employees, hiring sales and technical team

·         Minimum involvement in the sales process

·         No sales plans

3.        Technology Partner - develop custom applications based on bpm'online platform or integrated with bpm'online

·         Access to the market: huge customer base and lead generation

·         Minimal investments into development

·         Enriching your own applications with CRM and BPM capabilities

Product Description

Bpm’online CRM delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance.

1.        Bpm’online marketing
A holistic multichannel marketing management software empowered by out-of-the-box referenced campaigns to gain demand generation excellence

2.        Bpm’online sales
A cloud CRM with out-of-the-box sales processes that enables to take control over a complete customer journey - from lead generation to repeat sales

3.        Bpm’online service
Innovative helpdesk software with out-of-the-box processes designed for your customer care excellence

Based on the most advanced process modeling standard – BPMN, - the application is easily customizable and does not require extensive coding. Built-in process designer enables users to modify the application without programming.

Feel the advantages of bpm’online CRM

Out-of-the-box processes

Bpm’online includes referenced processes that serve as best practices for lead management, opportunity management, quote management, order and invoice management. Following pre-defined processes makes it easy for companies to jump start using the system and bring industry best practices to their work. Thousands of bpm’online sales users prove that blueprint processes guarantee excellent results!

A complete view of customer journey

Bpm’online delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. The best-in class technology enables to connect the dots between marketing, sales and customer service, allowing companies to effectively manage every stage of customer interactions.

Engaging interface that users love

Bpm’online interface has social look and feel, which makes it quick to learn and easy to navigate. Users love the elegant design that is free from redundant information and keeps them focused on what is relevant. The system provides a consistent user experience no matter what device you use: phone, tablet or laptop.

Click to request live demo>>

For more information visitwww.bpmonline.com

Whitepapers, Archived Webcasts and Sponsored Content
  • Try bpm’online free
    Access the next-generation cloud CRM system that drives efficient sales processes and enables to take control over a complete customer journey - from lead generation to order, and to ongoing account maintenance.
  • Bpm’online sales eBook
    Download our eBook “The complete guide on how to optimize your end-to-end sales process to maximize value and drive successful sales behavior” and discover how dynamic sales process instilled into business operations helps companies to improve win rates and reduce losses.
  • Bpm’online CRM
    Seamlessly integrated products to connect the dots between marketing, sales and service.
  • Bpm’online insights
    Check out the Insights page on bpm’online website and find plenty of useful materials: from demo videos and white papers to comprehensive series of video interviews with world's leading analysts and thought leaders.
  • Bpm’online community
    Join bpm'online Community to effectively collaborate, share ideas and find answers. The Community serves a single knowledge hub for everybody interested in CRM technology.
This company is listed in the following categories:
AnalyticsConsumer Packaged GoodsCustomer Service/Call CentersEducation
Enterprise CRMFinancial Services/BankingHealthcareInsurance
IntegrationManufacturing/AutomotiveMarketing AutomationNon-profit
Pharmaceuticals/ChemicalsProfessional ServicesRetailSales Automation
SMB/Mid-market CRMSocial CRMSports/EntertainmentTechnology
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