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CRM Featured News
Aptean Releases Pivotal 6.5
Newest version of Pivotal CRM offers greater mobile capabilities.
Can Old-School Customer Service Meet Multichannel Expectations?
In a multichannel-obsessed world, it's not all about the latest and greatest technology. Does your company need to go back to basics? (Featured on SmartCustomerService.com.)
NetSuite Announces Acquisition of Bronto
With the acquisition, the company will attempt to close the gaps between commerce and marketing.
Evergage Integrates Its Real-Time Personalization Tool with Google Analytics
The integration makes user experience reporting available on a familiar interface.

August 17-19, 2015
New York Marriott Marquis


Want to learn more about this year's event? Check out this brief video and get a flavor for what CRM Evolution 2015 is all about and why you need to be there!

For more information and to register, click here.


Viewpoints (Web Exclusives)
Salespeople who are scared to fail are also afraid to succeed.
Responsibility and strategy are key to using this growing technology.
Uncover what employees really need to succeed.
More Viewpoints...
CRM Magazine, April 2015
Text Takes Precedence as a Customer Service Preference
A new generation of consumers prefers short message service to other ways to reach agents.
Predictive and Prescriptive Analytics Peek into the Future
A symbiotic relationship is key to a successful business intelligence ecosystem.
How to Select a CRM System
Whether it's your first solution or your fourth, these tips will help make the vendor selection process easier.
Across the Wire
Best Practices Series

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