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CRM Featured News
Pegasystems Introduces Field Service CRM Application to Extend Pega 7 Platform
The new app offers on-the-go CRM functionality to professionals that deliver service on-site. (Featured on SmartCustomerService.com.)
Marchex Partners with DoubleClick Search
New integration connects 100 percent of phone calls to keywords for sophisticated search marketing campaigns.
Salesforce.com Adds Dashboards to Sales Wave Analytics
Visual analytics tools aim to let sales professionals craft better strategies and boost team performance.
Brainshark Launches Sales Coaching Solution
Brainshark for Coaching aims to help sales managers mentor their reps.
May 23-25, 2016
Omni Shoreham Washington DC

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Viewpoints (Web Exclusives)
Here's what they expect—and how you can deliver
The need for efficiency and insights at every sales stage has never been greater.
With certain things in life, you don't need anyone to tell you it's working; you just instinctively know it. Sales is not one of those things.
More Viewpoints...
CRM Magazine, February 2016
The Cohort Report
An overview of generational differences in consumer buying and behavioral trends
GENERATION Y: In Control, Content, and Community-Minded
As Millennials take on more significant roles in the American workplace—and their spending power increases—the stakes are up for marketers
ALL IN ALL IS ALL WE ARE: Gen X Experiences Middle Age
Squeezed between the Boomers and the Millennials, Gen Xers face the dual responsibilities of caring for aging parents and their own children.
THE BOOMER GENERATION: Booming or Busting?
Although some are retiring, don't neglect the members of this very large and prosperous consumer segment
Across the Wire
Noble Releases Harmony 5
Best Practices Series

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