Highly effective tiny teams will be nimbler than the legacy behemoths.
NiCE's genAI-infused solution becomes a true time saver for the telecom.
PolyAI's AI agents increase self-service and customer satisfaction for the salon franchiser.
The utility comparison firm is using Gladia's speech-to-text for quality monitoring. (Featured on SpeechTechMag.com.)
The home security provider resolves 92 percent of calls on first contact.
Content needs its own supply chain.
Most sales organizations have yet to see significant improvements in seller performance from AI.
There are simple fixes that are surprisingly effective.
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