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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

September 24, 2014

CRM Across the Wire
KnoahSoft Releases Harmony Cloud WFO Solution
The SaaS application helps contact centers of any size access workforce optimization capabilities.
Contact Solutions Releases MyTime 2.1
The MyTime cloud-based solution allows customers to get help within the app.
Salesforce Brings MarketShare into ExactTarget Marketing Cloud
The move brings MarketShare's planning and attribution solutions to Marketing Cloud customers.
Base Adds Features to Its Intelligent Sales Productivity Platform
Base offers integrated sales productivity tools, real-time personal notifications for mobile and desktop, and big data reporting.
SAP Releases New Cloud Apps
New products combine customer engagement and omnichannel commerce capabilities with the SAP HANA platform.
Indicative Launches Analytics Platform
Indicative is a cloud based, self-service analytics platform.
CRM Featured Articles
Insight
The Importance of Aligning Strategy and Sales
How to close the gap between two pillars of business success
REAL ROI
Umbel's Data Unlocking Platform Is a Slam Dunk for the Indiana Pacers
Audience activation app helps the team better segment and target its Facebook followers.
Viewpoints
Getting Started with Predictive Analytics Applications
Is your company ready to take the plunge?



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