CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 26, 2015

Case Studies
WWE and Warner Bros. Pin Down a Winning Mobile Campaign with TreSensa
Interactive game drives engagement—and sales—for the companies' cobranded DVD.
CRM Across the Wire
Melissa Data Launches Email Mailbox Verification
Melissa Data's new global email cloud service eliminates 95 percent of bad email addresses in master customer data.
Freshdesk Launches Social Features
New functionality allows for critical around-the-clock social media support.
8x8 Unifies Telephony, UC, and Contact Center Users with Single Sign-on and Shared Presence
A common cloud communications platform tightly integrates 8x8 Virtual Office and Virtual Contact Center users.
EtailInsights Releases Technology Spy
EtailInsights' Technology Spy providers e-commerce sales and marketing teams with inside knowledge of prospects.
LiveHive Adds Sales Acceleration Capabilities
LiveHive's Sales Engagement Platform enables sales teams to track and replace sales documents, even after download.
Medallia Releases Resolve to Help Companies Pinpoint Pain Points
Medallia Resolve helps companies resolve customer issues and understand the root causes.
CRM Featured Articles
Zoho Expands Free Offerings to Help SMBs Grow into CRM
The new features will appeal to CRM beginners and companies on a budget.
Live Chat Pops Up as a Preferred Customer Service Channel
The best customer service is an effortless experience. Live chat can deliver on that promise and save you money too. (Featured on SmartCustomerService.com.)
OTRS Group Releases Business Solution Software for Improved Customer Support
The new offering will incorporate live chat and refined ticket access on a social media-esque interface.
Kip Tindell's Uncontainable Secrets for Building a Business
Why Foundation Principles, not rules and policies, are the way to go.
Build a Better Marketing Funnel
Go from failure-centric to customer-centric.

Email Address:
[Newsletters] [Home]
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us