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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

July 08, 2015

CRM Across the Wire
Leapfrog Enhances Its LFX Conversion Platform
The new suite of proprietary digital tools helps marketers turn data into new customers.
Telemate.Net Software Expands its Unified Communications Analytics Capabilities
The solution provides insight into all unified communications components, including contact center deployments.
Confirmit Acquires Australian-based IRM
Expansion deepens Confirmit's presence in the growing Asia-Pacific market.
CallPromise Receives Patent for Callback and Virtual Queueing
The U.S. Patent and Trademark Office has issued Patent No. 61/564,588 to CallPromise.
Nielsen Names Rocket Fuel an Inaugural Member of Its Preferred Platform Partner Program
Rocket Fuel brings programmatic marketing and Moment Scoring to new Nielsen program to measure digital performance.
Salesforce Launches Desk.com Business Plus
Customer Health Monitor, Canvas, and Custom Controls round out the new customer service features in Desk.com for Business Plus.
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The 7 Tenets of Sales Transformation
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Scouting Report
Make Choice Your Calling Card
Preference management enables your customers to choose how, and when, to interact



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