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July 22, 2013

Case Studies
Publishers Clearing House Clears Coregistration Concerns
The company bolsters its customer base with eWay's multichannel acquisition solution.
CRM Featured Articles
Verint Delivers High-Efficiency Performance Management
The latest in its Business Impact Solutions suite seeks to help organizations maximize performance and operational efficiency.
ExactTarget Launches HubExchange App Marketplace
Platform brings marketing technologies and data together.
Cirrus Insight Lets Users Customize Their CRM
Users can build their own Salesforce CRM system right into Gmail.
Spredfast and Brandwatch Partner on Social Intelligence and Engagement Solution
Joint customers can now leverage advanced social analytics to drive real-time engagement.
3CLogic and PowerNet Global Announce Technology Partnership
The deal brings an integration of voice, data, and SIP carrier services with 3CLogic's call center software.
Customer Experience
Happy Agents, Happy Customers
Increased agent productivity leads to increased satisfaction.
Meeting the Summer Sales Challenge
Engage employees with gamification.

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