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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

April 17, 2013

Connect
Evolving Social CRM to Become CRM—Again
Move your CRM implementation to the next generation.
CRM Featured News
InsightsOne Launches Predictive Intelligence Marketing Workspace
The new solution brings predictive analytics to marketing initiatives.
Jacada Releases Visual IVR Plus
New product takes advantage of graphical interfaces on mobile and Web platforms.
Teradata Debuts Interactive Customer Engagement Offering
Unites digital marketing with enterprise data warehouse capabilities.
REAL ROI
National Nonprofit Engages Social Donors
With the help of EpiServer, the National Down Syndrome Society replatforms its Web presence.
Viewpoints
A Primer for Preventing Customer Churn
Why current acquisition, loyalty, and retention strategies are not working.



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