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April 17, 2013

Case Studies
National Nonprofit Engages Social Donors
With the help of EpiServer, the National Down Syndrome Society replatforms its Web presence.
Evolving Social CRM to Become CRM—Again
Move your CRM implementation to the next generation.
CRM Featured Articles
InsightsOne Launches Predictive Intelligence Marketing Workspace
The new solution brings predictive analytics to marketing initiatives.
Jacada Releases Visual IVR Plus
New product takes advantage of graphical interfaces on mobile and Web platforms.
Teradata Debuts Interactive Customer Engagement Offering
Unites digital marketing with enterprise data warehouse capabilities.
A Primer for Preventing Customer Churn
Why current acquisition, loyalty, and retention strategies are not working.

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