With more than 400 million Tweets per day, Salesforce Radian6 and Twitter provide companies with new opportunities to listen, engage and gain customer insight in real time.
Posted Jun 14, 2012
Resetting mindsets about customer data.
Map out priorities based on your—and your customers'—values.
Approved products must meet criteria based on customer engagement, analytics, and more.
The company will also drop the term from its marketing material in the future.
CEO Mark Benioff touts transformative power of social media in business.