Logo
BodyBGTop
Radish Releases ChoiceView Visual Directory
With Radish ChoiceView Visual Directory, callers can visually search for and contact employees from any phone.
Posted Sep 17, 2015
Page 1

Radish Systems, a mobile/enterprise software company, has released ChoiceView Visual Directory, the latest addition to its patented ChoiceView multichannel 'Voice with Visuals' product suite.

Customers who call participating organizations at anytime from any ordinary phone are presented with a visual menu of options. After choosing 'Directory,' they can see and hear a listing of departments or search for an employee with keyboard entry. When the party is located, the call is transferred and the 'Voice with Visuals' live collaboration session continues.

Customers can also engage in visual sharing, even though they started with an ordinary phone call.

Users can call from any phone, including a smartphone, standard mobile phone, landline, Skype, WebRTC, or VoIP service while visuals are displayed on a mobile device, PC, Mac, or tablet. ChoiceView callers use a standard browser and the free ChoiceView Web App or the free ChoiceView Mobile App that works with any ChoiceView-equipped business.


Page 1
To contact the editors, please email editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationCRM.com/subscribe/.
Related Articles
REST API allows voice with visuals' mobility communications to be added to new and existing IVR systems.
The ChoiceView mobile app for visual IVR now supports iPhone 6 and iPhone 6 Plus.
Callers can now interact with voice and visual menus on any mobile device with a Web browser.
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us