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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

April 22, 2013

CRM Featured News
Yellowfin Launches Android App for Mobile BI
The new app is based on the HTML5 platform.
Telligent Enhances Social Community Offerings
Telligent Community 7.5 with Telligent Analytics 4.0 provide companies with solutions for increasing customer satisfaction and brand loyalty.
Clarabridge Releases Clarabridge 6.0
New features include report distribution, insights analysis, and Hadoop support for big data.
UnboundID Thinks Customer Data Is a Two-Way Street
Launches Privacy Suite for customers, service providers.
Insight
Brands Must Make Emotional Appeals
Companies should strive to be less rational with customers.
Reality Check
The Age of Collaboration
Why Mark Zuckerberg is not the father of social networking.
Viewpoints
Look to Customer Experience Data to Solve Business Problems
Less consumer effort results in higher satisfaction.



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