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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

December 19, 2012

CRM Featured News
Angel Unveils New Outbound Campaign Manager
Cloud-based tool gives businesses the flexibility and insight to proactively create personalized customer experiences.
SAP Updates BusinessObjects Mobile
Enhancements include improved dashboards and greater integration with other SAP products.
SpeechStorm's New App Provides Insights Into IVR Usage
The latest release of SpeechStorm software tracks end-to-end customer paths through the IVR.
Verint Adds to Impact 360
New alerts and root cause analytics deliver rapid understanding of customer interactions to identify issues and improve operational performance.
PostRelease Joins Forces with Tapatalk to Help Publishers Monetize Mobile Sites
The advertising platform lets companies add native ads to content.
Open-Source CRM Zurmo Ships Version 1.0
The release is the culmination of two years of full-time software development in the open-source CRM field.
Pint of View
Smarten Up
Arm graduates with skills that matter.
REAL ROI
Metal Mulisha Revs Up Online Traffic
With ReadyPulse, a sports apparel company sees e-commerce gains.
Viewpoints
The Top Six Digital Trends for 2013
These exciting developments could be crucial to your business.



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