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September 26, 2012

Case Studies
Reaching New Heights in Customer Service
Altitude's advanced contact center solution helps Al-Jomaih lead the market.
Uncovering the Impact of Facebook Ads
Stylistpick gains social marketing insights and more with Marin Software.
CRM Featured Articles
Noble Systems Acquires Stratasoft
Unified contact center solutions provider gains hosted and premises-based solutions from contact center technology firm.
Creative Virtual Announces V-Person Mobile
Natural conversational system extends knowledge management platform and customer service to any mobile device.
ReachLocal Releases Mobile App for SMBs
The application delivers leads and marketing campaign results in real time to Apple iOS and Android phones.
Cortera Expands B2B Purchase Insights Solutions
New reporting provides organizations with the flexibility to purchase only the information they need on customers, prospects, and suppliers.
Social Media Experimentation to Shift to ROI Justification
Collaboration, social marketing have changed customer relationships.
Optimize Your Mobile Marketing Database
Four best practices to set the foundation for huge benefits.

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