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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

May 16, 2012

CRM Featured News
Deloitte Unveils Deloitte Digital
Integrated offering helps clients take advantage of digital solutions
Knoa Software Releases Knoa EPM Version 7.0
Offering provides complete user experience management for customers leveraging SAP solution-based environments.
Allegiance Partners with uSamp to Provide Access to Survey Respondents
Allegiance customers can now reach 8 million members of a richly profiled audience to gain instant insights.
REAL ROI
In the Air Instead of on the Line
A natural language-based IVR connects US Airways passengers to better service.
The Tipping Point
Knowing Your Customers in the Digital Age
New technologies mean new challenges.
Viewpoints
The Future of Social Media Sponsorship
In today's environment, a presence is not enough—engagement is needed too.



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