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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

September 17, 2008

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Really Happy in Real Time
Complex event processing empowers the contact center to manage the customer relationship.
CRM Featured News
Google Exec Talks Business in the Cloud
2008 Office 2.0 Conference: In just one year, the Internet has completely changed the way we do business.
Crossing Generational Lines at Work
2008 Office 2.0 Conference: As young meets old, and new meets traditional, business needs to keep an open mind.
Hospital Responds to 'Ayudame'
Translation software makes inroads where rapid and accurate customer communication is literally life-or-death.
Lead(ing) the Revolution
Infusionsoft Marketing Revolution Tour: The marketing automation provider helps small businesses manage sales opportunities.
Mobile CRM Finds a Permanent Home
A 2007 Rising Star delivers a browser-based CRM suite that stays true to its wireless roots.
Magazine Features
The 2008 CRM Market Awards: Influential Leaders -- Introduction
The visionaries shaping the CRM industry.
Viewpoints
Advanced Marketing Analytics: The Next Big Thing
The marketplace is demanding a new type of analytic platform.



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