Authors: Brent Leary

Biographical Information

Brent Leary
cofounder and partner, CRM Essentials

Brent Leary is cofounder and partner of CRM Essentials, a CRM consultancy focused on small and midsize enterprises. You can email him at bleary@crm-essentials.com or send him a tweet at @brentleary.

Articles By Brent Leary

Connecting with Customers Is Easier than Ever

Rising competition demands a holistic strategy.

Posted 01 Feb 2012 [February 2012 Issue]

The Tweet Is Mightier than the Sword

So speak softly and carry just 140 characters.

Posted 01 Mar 2009 [March 2009 Issue]

The New CRM: Community Relationship Management

Bridging the chasm between CRM and minority business.

Posted 18 Oct 2004

The State of CRM in the Minority Business Community

It appears the challenge and solution to raising CRM awareness is another type of CRM: community relationship management.

Posted 15 Mar 2004

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