Articles By Elliot Markowitz
Why he is not the king of the customer. Why SAP and Oracle are lying. And why the ASP model won't work.
Future applications will support both J2EE and .Net for enterprise CRM
Posted 29 Aug 2002
Company officially signs T. Rowe Price to use release in call centers
Posted 26 Aug 2002
Genesys rolls out Express IPCC, Commerce Route partnership to target booming arena
Posted 19 Aug 2002
Pivotal, Onyx move closer to profitability; sequential licensing revenue on the rise
Posted 25 Jul 2002
CRM developer raises $13.1M to expand marketing, sales efforts
Posted 22 Jul 2002
Industry executives attending DCI CRM show push the strategy behind CRM
Posted 19 Jun 2002
To be a strong leader in today's demanding business climate takes honesty, integrity, intelligence, perseverance, vision, strong-mindedness, and more.
Craig Conway stands firmly behind PeopleSoft and the CRM industry
If so, then ExactTarget is looking for you. The email marketing software vendor has just released ProConnect targeted at advertising and public relations agencies to round out its family of Connect products. The new release allows these agencies to build their marketing, consulting and creative design services around targeted emails, company executives say.
Posted 22 May 2002
Posted 23 Apr 2002
Posted 18 Apr 2002
Swiss CMS vendor Obtree looks to break into the U.S. market through OEM partners.
Posted 14 Mar 2002
Posted 08 Mar 2002
Adam Klaber sits atop a $1 billion-plus CRM practice at one of the world's biggest consultancies.
Posted 11 Feb 2002
Most of the doubting Thomases throwing stones at the CRM industry should have been silenced during the past few weeks as industry leaders including Siebel Systems, PeopleSoft and Pivotal beat Wall Street expectations and more enterprises embraced CRM solutions.
Posted 06 Feb 2002
CIOs will cautiously open their wallets in 2002.
Compaq's Cappellas points to utility concept model as hot spot.
New initiative designed to set strategy and expectations.
Posted 29 Jan 2002
Posted 24 Jan 2002
CRM needs to leverage the workforce for higher profits, noted one speaker.
Posted 12 Dec 2001
IT spending will rise, but don't expect the floodgates to open.
Posted 04 Dec 2001