Biographical Information
Ramin Ganeshram

Articles By Ramin Ganeshram
OpenText expands its Enterprise Information Management Platform.
Posted 04 Nov 2016
Accuweather has blended UpShot into its systems, making day-to-day operation easy for users to maintain through security, added reports, new reports, and new processes they themselves put in place.
Posted 01 Dec 2003 [December 2003 Issue]
Companies that ignore the culture change required for any CRM initiative to succeed do so at their peril. Here's how culture relationship management facilitates CRM.
Posted 01 May 2003 [May 2003 Issue]
There are three main types of call center outsourcers. Which is best suited to your business?
Posted 02 Feb 2003 [February 2003 Issue]
ProLink goes the distance with CRM.
Posted 16 Dec 2002 [December 2002 Issue]
Do You Dare to Do-it-Yourself?
Posted 01 Oct 2002 [October 2002 Issue]
Vantage Travel's email marketing paid for itself in six months.
Posted 01 Aug 2002 [August 2002 Issue]
CRM implementations are not as disappointing as research firms claim.
Posted 01 Jul 2002 [July 2002 Issue]
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