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Biographical Information
Natalie Petouhoff


Natalie Petouhoff, Ph.D., is vice president and principal analyst at Constellation Research. She can be reached via Twitter @Dr.Natalie or at www.DrNatalieNews.com.

Articles By Natalie Petouhoff
7 steps for navigating the digital/social landscape.
Posted 01 Dec 2014 [December 2014 Issue]
How to use Twitter for customer service interactions.
Posted 10 Mar 2010 [March 2010 Issue]
The bottom line on the theft and privacy of CRM data.
Posted 01 Sep 2006 [September 2006 Issue]
Part II: Reduce resistance and increase ROI with change management
Posted 01 Apr 2006 [April 2006 Issue]
Part 1: Understanding resistance
Posted 01 Mar 2006 [March 2006 Issue]
 
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