Logo
BodyBGTop
9 Vendors Lead Gartner Magic Quadrant for BPM Suites
Magic Quadrant for BPM Suites '09: Established players continue to thrive as the space continues to evolve.
Posted Mar 13, 2009
Page 1



The business process management market, although led by a healthy number of established vendors is evolving from best-of-breed standalone solutions into broader platforms and suites. The transition, according to Gartner analyst Janelle Hill, represents a vendor's desire, in some instances, to be the end-all and be-all business solution provider for its customer base. The 2009 Gartner Magic Quadrant for Business Process Management Suites illustrates the suite spot, especially given the entrance of software mega-vendor SAP into the market with its NetWeaver Suite. Out of an included field of 22 vendors, nine crowd the Leader portion of this year's report out.

Hill, who returned from Gartners BPM Summit held this week in London with rave reviews regarding uptake and interest, says that although the players on the leaderboard have been there for awhile, that doesn't mean BPM is a stagnant market. In fact, she says that there's a lot of innovation occurring in the space and a number of smaller entrants vying for recognition. Also, BPM is a hot topic in today's economy. "When the economy turns south, companies turn inward and focus on operational excellence to prepare for the upturn in economy," Hill says. She adds that the term "operational excellence" is evolving, too. "The big difference now is a recognition that BPM not just about classic operational excellence and efficiency and as much about process flexibility and agility," she points out. "Companies are saying they don't know what's going to happen -- and they just cant get locked down into one way of doing things."

Hill emphasizes a business professional's need for more graphical information and real time operational data. As business operations are becoming more complex and volatile, the manner in which people manage them must change. That being true, Hill relays --and cautions-- that some vendors are better at delivering process management with sound architectures better than others -- but it's not necessarily apparent when looking at the Quadrant.

Gartner has shifted its Magic Quadrant evaluation to now be based upon use cases rather than functions. Here's are the standings for the 2009 BPM Suites Magic Quadrant:

Leaders:

  • Appian
  • Global 360
  • IBM
  • Lombardi Software
  • Metastorm
  • Pegasystems
  • Savvion
  • Software AG
  • Tibco Software

Challengers:

  • EMC
  • Fujitsu
  • Oracle

Visionaries:

  • Adobe Systems
  • Ascentin
  • AuraPortal
  • Cordys
  • Intalio
  • K2
  • SAP
  • Singularity

Niche Players:

  • Polymita Technologies
  • Ultimus

Hill says perhaps the most surprising change to the Quadrant standings -- aside from SAP's entrance -- is Oracle BEA's fall off the leaderboard. Hill says that she "not enamoured by the BEA roadmap" and wouldn't be surprised if Oracle rethinks it in the upcoming year. Hill also points out that Savvion's ranking is slightly lower this year. The vendor didn't grow as much as hoped.

News relevant to the customer relationship management industry is posted several times a day on destinationCRM.com, in addition to the news section Insight that appears every month in the pages of CRM magazine. You may leave a public comment regarding this article by clicking on "Comments" at the top; to contact the editors, please email editor@destinationCRM.com.

Page 1
To contact the editors, please email editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationCRM.com/subscribe/.
Learn more about the companies mentioned in this article in the destinationCRM Buyer's Guide:
{0}
{0}
Related Articles
Former pure-play business process management (BPM) providers lead the market, now that they've grown into full-suite offerings.
Business process management provider releases new suite offerings.
Appian, a provider of business process management software, partners with enterprise architecture specialist Mega automates and streamlines business processes.
The business process management vendor acquires Proforma, expanding its capabilities with enterprise architecture modeling.
IDC predicts rapid growth for the BPM software market, which is expected to reach $5.5 billion by 2011.
Where business and technology collide.
Forrester Wave on Business Performance Solutions, 2007: Forrester Research's ranking of BPM vendors provides a snapshot of a market in motion.
Three months after the initial $6.7 billion bid, the juggernaut of enterprise computing pays $8.5 billion for its rival in the middleware market.
Oracle's BEA Welcome Event: The enterprise software provider shares its post-acquisition roadmap, and promises "no forced migration."
Gartner's MQ report reveals that more and more organizations are adopting BPM as a discipline.
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us