Salesforce.com today launched the new Salesforce Chatter Mobile.
New actions in Chatter Mobile are fully customizable and allow companies to extend custom business processes. The new capabilities will let users do the following:
- Edit any record, such as account and sales opportunity information, customer cases, marketing campaigns or any other type of information, in Salesforce directly from their mobile devices.
- View dashboards, prioritize tasks, and act on intelligence in real time to stay on top of quota status, account activity, or campaign milestones from their mobile devices.
- Take any custom action with the publisher for any business scenario, such as logging support requests, creating work orders, approving candidates, or creating invoices. In just a couple of taps, employees will be able to advance any sales, service, marketing, or custom business action on the spot, from their mobile devices.
"Chatter Mobile has been completely redesigned to help every knowledge worker be more productive and make every moment count," said Nasi Jazayeri, executive vice president and general manager of Salesforce Chatter, in a statement. "By putting the power of custom actions and dashboards on mobile devices, salesforce.com will help companies take employee productivity and customer interactions to a whole new level."
Salesforce Chatter Mobile is generally available on all iOS devices and Android phones, and included with all Salesforce editions. The new capabilities are expected to be available on all iOS devices the end of July and on all Android phones in the fourth quarter of 2013. Salesforce Chatter Mobile is free for all salesforce.com customers.