Logo
BodyBGTop
Netvibes Adds Real-Time Social Media Analytics to Enterprise Solution
Features include adaptive algorithms and automation tools.
Posted Nov 23, 2011
Page 1



Netvibes, a San Francisco–based enterprise software-as-a-service company, recently unveiled the latest version of its Netvibes for Enterprise solution, featuring new social media analytics that include adaptive algorithms, team smart tagging, and on-site or SaaS hosting options.

"Netvibes for Enterprise was designed to solve two major shortcomings in the enterprise portal market: the lack of open access and limited social analytics," said Netvibes CEO Freddy Mini in a statement. "Enterprise makes it easy for companies to integrate everything from Sharepoint, Websphere, and Salesforce to Facebook and Twitter, all on one continuously updated, real-time dashboard that each user can personalize and access everywhere—from desktop to mobile, as a whole or by the app."

Highlights of the new features are:

  • More control: Netvibes gives the enterprise user full control over their library and sources, inside or outside the firewall. Publishers can also create app and newsfeed libraries to designate which sources individual users can add to the dashboard.
  • Enhanced analytics: Smart tagging lets users organize content libraries, and the adaptive analytics feature includes customizable algorithms and allows users to automatically identify inter-related ideas, influencers, trends, and sentiments in their data without having to run new reports or manual search queries.
  • Persistent alerts: Netvibes' alert system enables enterprises to put their brand, business, or campaign on autopilot. Alerts are continuously monitored to keep users abreast of any changes, such as when any brand reputation changes occur. Automated actions can trigger remote apps and URLs to update remote systems and campaigns based on smart criteria.

Page 1
To contact the editors, please email editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationCRM.com/subscribe/.
Related Articles
Metric draws on sentiment analysis to tie customer conversations to brand customer experience strategy
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us