Logo
BodyBGTop
Verint Partners with Tango Networks
Verint connects to Tango Networks' mobile solution to extend its Customer Engagement Optimization solutions to mobile environments.
Posted Mar 2, 2017
Page 1

Verint Systems and Tango Networks have partnered to allow organizations to use their solutions together to address the gap in managing business communications through mobile devices and concerns about the security of those interactions.

Tango Networks can seamlessly connect employees' mobile devices to the Verint Customer Engagement Optimization solutions, delivering the mobile phone capabilities companies seek without compromising quality or compliance.

"The combination of Tango Networks' innovative mobile technology with Verint's position as a global leader in customer and employee engagement, workforce optimization, and compliance solutions can help corporations simply and securely mobilize their business communications," said Andrew Silver, chief technology officer and co-founder of Tango Networks, in a statement. "Now, organizations can feel confident about extending their mobile capabilities to employees without compromising quality and compliance."

"The integration with Tango Networks helps proactively address the needs of the changing workforce by extending the benefits of customer and employee engagement and workforce optimization to mobile devices," said Nancy Treaster, senior vice president and general manager of strategic operations at Verint, in a statement. "Doing so helps hold customer interactions over mobile communication channels to quality and compliance standards and supports organizations in adhering to regulatory requirements that drive the need for voice and text interaction recording."


Page 1
To contact the editors, please email editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationCRM.com/subscribe/.
Learn more about the companies mentioned in this article in the destinationCRM Buyer's Guide:
{0}
Related Best Practices White Papers

Sponsored By: Jacada, Avaya, Confirmit, inMoment and BoldChat

Sponsored By: Genesys, Avaya, Verint, and Aspect

Sponsored By: Informatica

Sponsored By: Verint®, Confirmit and inContact
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us