BPMonline, a provider of customer relationship management (CRM) and business process management (BPM) solutions, today released a new version 7.2 of its platform BPMonline. New features incorporated in BPMonline CRM 7.2 provide greater flexibility of business process management, tightened control over data security, extended workspace customization tools, and customizable data views.
BPMonline CRM 7.2 enables process version control. This mechanism prevents the potential risks associated with the changes applied to business processes that already run. The edits made to the process diagram can be applied to all running processes, or only to those that will be launched after the update. Process log has also been enhanced and now has expanded filtering capabilities, so users can find the running processes that are affected by updates of the diagram.
New elements that have been added enable a business process to change the access rights to records, access Web services.
Another element enables access to Web services,letting users develop business processes that require integration with other systems without coding or help of a programmer.
The latest BPMonline CRM release comes with new tools for document, invoice, and sales approval. Users can control the approval logic by means of business processes. Using the approval process templates,they can adjust the sequence of actions in compliance with the specific approval procedure of their companies.
The new version of BPMonline CRM has considerably extended control over system security. A log of operations enables system administrators and information security professionals to track the assignment of access rights to objects, successful and unsuccessful authentication attempts; manage organizational structure, user privileges and roles.
Enhanced tools for password protection enable system administrator to set required password complexity, allowed number of login attempts, and password expiration policy.
The new interface of BPMonline CRM 7.2 is designed to give users a choice between list or tiled view. In addition, users can choose workspaces with pre-configured sets of modules.