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Using Social Media Monitoring to Create a Competitive Advantage
Using Social Media Monitoring to Create a Competitive Advantage

 

 

MODERATOR
David Myron
David Myron
Editorial Director
CRM magazine
PRESENTERS
Shane Gibson
Shane Gibson
Chief Social Officer of Socialized! Agency
Author of Sociable! and Guerrilla Social Media Marketing
Brent Leary
Brent Leary
Co-founder and Partner of CRM Essentials LLC
 
 

WEDNESDAY, APRIL 25, 2012
11:00am PT / 2:00pm ET

 
 
REGISTER NOW

In today’s business climate, you can’t afford not to be using every tool at your disposal to gain a competitive edge. If your customers are talking about you or your competitors, it’s likely through social media. So how can you use your social media presence to leverage the online chatter about your brand?

In this webinar, discover essential social media listening tools that will put your business ahead. You’ll walk away with practical knowledge of tools such as social CRM to glean valuable information that will help your sales team win more deals.

You will learn:

  • How customer acquisition and retention can benefit from integrating social media into sales and marketing processes
  • The role social media monitoring is playing in transforming organizations into social enterprises
  • How monitoring is being used throughout the organization to address changing customer behavior, activity and expectations
  • Practical tools for garnering market and competitive intelligence through social channels

To watch this free one-hour Web seminar, Register Now

Audio is streamed over the Internet, so turn up your computer speakers!

 
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