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Get Smart About On-Demand Voice Services
Get Smart About On-Demand Voice Services
TellMeLearn how leaders continue to
provide great customer service
when resources are tight
Register now for this FREE live web event.
WEDNESDAY OCTOBER 29TH, 2008 • 11:00am PT / 2:00pm ET
Join us for a fresh look at your most important customer contact channel: the phone. Forrester Research will provide guidance on using voice technology to meet your customers’ ever changing expectations. Tellme will share its thinking on how to develop a true picture of the economic returns from deploying and maintaining an IVR solution.

Some of the questions we will address in this webinar are:
  • How can I meet rising customer expectations with ever-shrinking budgets?
  • How do advances in IVR technology impact my upgrade decision?
  • How can I develop a true picture of the benefits and costs of upgrading my IVR?
Add your own questions to get answers from these two industry experts — register today!

David Myron
Editorial Director
CRM magazine

Elizabeth Herrell
Vice President and Principal Analyst
Forrester Research.

Brooks Crichlow
Director
Enterprise Marketing
Tellme
a Microsoft Subsidiary
Reserve quickly — space is limited. Audio is streamed over the Internet, so turn up your computer speakers!
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