Logo
BodyBGTop
Web Events

FREE live Web events produced by destinationCRM.com and CRM magazine.
NOTE: If you use spam filters to protect your inbox, please take a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain to your email address book, spam software white list, or mail system white list. This will help ensure that you receive confirmation messages regarding Web Event registration.


If you have already registered for this event, please click here
If you have not registered for this event, please click here to register and view the archive.

 
 
WEDNESDAY, MAY 11 - 11:00AM PT / 2:00PM ET
 
 
The world of connected devices is exploding, and projections are that there will be over 30 billion connected devices by 2020. Today, companies use data from this Internet of Things (IoT) to deliver proactive customer service to maximize uptime and intervene upon signs of anomaly. There is much more power and real business gains, however, to be had from connecting IoT to CRM. Insights from connected devices can be used to deliver differentiated and more deeply personal customer experiences, which directly impact customer loyalty, lifetime value, and top line revenue.

Webinar Topics:
  • The importance and economic value of delivering differentiated experiences
  • How IoT and CRM can transform company focus from being product-centric to customer-centric
  • How IoT and CRM can be leveraged to increase customer retention and lifetime value
  • Case studies highlighting the power of connecting IoT to CRM
REGISTER NOW to view this Web event titled "Face of the Customer Meet Face of the Machine: Connecting CRM and IoT."

Audio is streamed over the Internet, so turn up your computer speakers!
 
 
MODERATOR
image
David Myron
Editorial Director
CRM magazine
 
GUEST SPEAKERS
image
Kate Leggett
VP, Principal Analyst
Forrester
 
image
Dave Miller
GM Worldwide Incubation
Microsoft Dynamics
 
SPEAKER
image
Dan Cefaratti
Field Service Practice Director
PowerObjects
 
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us