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Redpoint: Mastering Intelligent Customer Engagement in the Digital Age
 
 
Mastering Intelligent Customer
Engagement in the Digital Age
 
RedPoint
 
WEDNESDAY, APRIL 6 - 11:00AM PT / 2:00PM ET
 
Today’s digitally empowered customers have high expectations. They want every interaction with your brand to be all about them. Companies that can’t deliver on this expectation will be left behind.

Now that 58% of US consumers are “always addressable,” they can connect with your brand at any time, through any channel. By leveraging the data from all of these sources – both digital and traditional – you can tailor every interaction to their individual needs. This is called intelligent customer engagement.

Join this webinar with guest speaker Rusty Warner from Forrester Research and George Corugedo from RedPoint Global to get insights on:
  • How to deal with the “customer data firehose” coming from big data and the Internet of Things
  • Strategies for building dynamic customer profiles that reflect customers’ evolving identities
  • New technologies for embracing the data deluge and making it work for you
Harness all your customer data for stronger, more profitable relationships.

Audio is streamed over the Internet, so turn up your computer speakers!
 
register
 
MODERATOR
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David Myron
Editorial Director
CRM magazine
 
PRESENTERS
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Rusty Warner
Principal Analyst
Forrester Research
 
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George Corugedo
Chief Technology Officer & Co-Founder
RedPoint Global Inc.
 
 
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