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Customer Engagement for a Changing World
 
MODERATOR
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David Myron
Editorial Director
CRM magazine
 
PRESENTERS
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Esteban Kolsky
Principal and Founder
Thinkjar
 
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Dave Bilimoria
Head of Product and Industry Marketing
Thunderhead.com
 
WEDNESDAY, APRIL 16, 2014
8:00AM PT / 11:00AM ET / 4:00PM GMT
 
 
In what is being termed the 'Era of Engagement' is your business ready to capitalize on fresh thinking and new approaches to build long-term customer engagement?

75% of the businesses we spoke to said they weren't.

We can help you get started. Thunderhead.com, in partnership with Thinkjar, has just released unprecedented Customer Engagement market research based on in-depth interviews with Senior Customer Executives and over 4,000 consumers globally. This breakthrough study has been leveraged to develop a groundbreaking framework and comprehensive model for Customer Engagement.

In this 60 minute webcast you will learn about:
  • >The 4 key elements needed to build trust with your customers
  • >The new research-based framework that defines how to build customer engagement to drive long term business value
  • >The 3 pillars needed to operationalize a customer engagement strategy
  • >How technology is evolving to enable deployment of customer journeys across marketing, sales and service siloes, based on rich customer insight and value-driven interactions
REGISTER NOW to view this Web event.

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