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Transforming The Customer Experience Through Social Communities
 
 
 
TITLE: Transforming The Customer Experience Through Social Communities
DATE: Wednesday, December 18th, 2013
TIME: 11:00am PT / 2:00pm ET
 
In today's world, social communities allow brands to distinguish their products and services and transform customer engagement; ushering in a new era on how organizations communicate with their customers. And "business as usual" just won't cut it. You need to keep up with the accelerated pace of change that superior customer support requires.

Join Elizabeth Herrell -- VP and Principal Analyst at Constellation Research, Inc. -- for an in depth discussion on how market innovators, across various industries, redefined customer experiences and achieved ROI success through their online social communities.

This Webinar will also offer guidance on how to identify the business value for creating social communities for external and internal users, and provide recommendations to help managers quantify social community benefits.

Watch the Webinar
Get ready to harness the power of social communities to increase productivity, personalize customer engagement and differentiate your brand.
 
Don't delay. Register Today to join us
for this FREE, live, one-hour Webinar.
 
   
MODERATOR
image
David Myron
Editorial Director
CRM magazine
PRESENTER
Elizabeth Herrell
VP and Principal Analyst
Constellation Research, Inc.
Audio is streamed over the Internet, so turn up your computer speakers!
 
 
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