Web Events

FREE live Web events produced by destinationCRM.com and CRM magazine.
NOTE: If you use spam filters to protect your inbox, please take a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain to your email address book, spam software white list, or mail system white list. This will help ensure that you receive confirmation messages regarding Web Event registration.

If you have already registered for this event, please click here
If you have not registered for this event, please click here to register and view the archive.

Create Value Across All Service Channels
11:00am - 12:00pm PT / 2:00 - 3:00pm ET

Customer experiences are no longer confined to one communication channel. With the popularity of social media and mobile devices, organizations are required to meet customers on more communication channels than ever before. Not only that, to consistently create valuable and personalized customer experiences across all interaction channels, companies must leverage the information garnered from each channel. With so many customer interactions going on inside your organization, improving one customer interaction channel, let alone multiple channels, can be daunting. Fortunately, there are customer experience solutions that can help.

Join VoltDelta, Ektron, Intelliresponse, and Voxeo in an interactive webinar and learn how to:

  • Identify the impact of digital channel fragmentation on your customers.
  • Adopt a "mobile first" philosophy for digital customer engagement.
  • Create consistent customer experiences by leveraging data across all channels.
  • Personalize customer service interactions to improve satisfaction.
  • Use cross-channel analytics to understand customer behaviors, pinpoint issues, and identify opportunities for improvement.
  • Deploy best-practice multichannel online service.

REGISTER NOW to join us for this FREE web event.

Audio is streamed over the Internet, so turn up your computer speakers!

image image image image image
David Myron
Editorial Director
CRM magazine
Camille Wehner
Director of Sales
VoltDelta OnDemand
Tom Wentworth
Chief Marketing Officer
Mike Hennessy
VP Marketing
Andreas Volmer
Sr. Product Manager
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us