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Calabrio delivers customer engagement and voice-of-the-customer (VoC) analytics solutions that elevate the customer experience and drive strategic business growth. The integrated Calabrio ONE® software suite—including call recording, quality management, workforce management and analytics solutions—empowers contact centers of all sizes to optimize agent performance and liberate the data that provides true insight into the voice of the customer. Hear from Calabrio customers in this video testimonial on how their organizations  have benefitted from working with Calabrio.

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