Leading the Future of Field Service: Connecting Field Service Management to the Internet of Things

Sponsored By: Microsoft

IoT has a total potential economic impact of $3.9 trillion to $11.1 trillion a year by 2025. 
Source: “The Internet of Things: Mapping the Value Beyond the Hype,” 2015, McKinsey Global Institute

Kevin Ashton founded the Auto-ID Center at the Massachusetts Institute of Technology, and has done pioneering work in radio-frequency identification and sensor technology. Ashton is known for coining the term “the Internet of Things” to describe a system where the Internet is connected to the physical world via ubiquitous sensors. In 2015, he spoke at a European customer service conference and noted that field service management is the first industry being transformed by IoT.

Field service management and IoT are deeply intertwined. But how are the changes being implemented? And how can you benefit from them?

Learn 4 ways to reduce costs and increase efficiency with IoT:

1. Automation
2. Inventory management
3. Reduced inspections
4. Redefine “service”