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Sponsored By: Microsoft

CSO Insights interviewed more than 1,500 sales execs as a part of their annual sales research, including what sets the top 10% of sales organizations apart from the rest. Download the whitepaper to:

  • Gain additional insight into proven team structures for productivity
  • Learn a powerful new methodology for taking your own team through a transformation process
  • Explore other new 2015 sales data

Sponsored By: Microsoft

The role of customer experience in the digital age is quickly becoming one of the most important drivers to overall revenue.  However, less than 25 percent of companiesi have been able to find a centralized customer service solution that meets their needs (thinkJar).

Download Strategic Considerations When Building Customer Service for the Next Decade to learn where customer service stands to gain: 

  • Centralization & consistency. How customer service can be at the epicenter of your company’s ability to deliver a differentiated and a consistent engagement experience. 
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  • Improved performance. Let technology help your organization understand which methods work, which don’t, and how to polish your process into its highest performance possible.

i Source: Intelligent Customer Service in the Digital Age.

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