From Overhead Cost to Bottom-line Boost-Generating revenues from Inbound Interactions

Sponsored By: NICE

Contact centers are no longer viewed as purely overhead. They now need to become profit centers and bring more strategic value to their organization's business. Today, when consumers have become immune to traditional marketing solicitations - which they consider impersonal and intrusive - maximizing revenues from every inbound interaction has become crucial. Read how NICE Service-to-Sales solution empowers call centers to become true profit centers by maximizing revenues from inbound interactions across channels and making marketing strategies actionable.