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June 18, 2008

CRM Featured News
Are Small Businesses More Intelligent?
New research shows that business intelligence tools have a higher adoption rate among small businesses than their medium-sized counterparts.
5 Trends Your Business Can’t Miss
Driving Innovation '08: Verint Americas President Elan Moriah dishes the next key shifts companies must acknowledge and prepare for in order to remain relevant in an increasingly competitive business landscape.
Business Intelligence Comes Out of the Back Office
Information Builders Summit '08: Analysts weigh in on the BI industry and a changing market.
Looking for Trust, Security, and Good Times
AOTA '08: Woeful romantics may cry out over their Missed Connections, but craigslist aims never to let the integrity of its site—or the trust of its millions of users—slip away.
Insight
Market Focus: Government -- CRM: In the Public Interest
Government's technological future is beginning with service sites and outreach programs to serve constituents
REAL ROI
So Hot It's Cool
Ice Energy pumps up sales with the heat of email marketing.
Viewpoints
Christmas in June
Retailers can plan now for future profits.



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