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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

February 19, 2014

CRM Across the Wire
Lead Liaison Releases Social Append
Lead Liaison's Social Append feature allows marketers to integrate relevant information via social networking sites.
ShoreTel Releases New Salesforce.com Integrations
ShoreTel for Salesforce and ShoreTel Sky for Salesforce, integrating Salesforce.com applications and the ShoreTel phone systems, ShoreTel Workgroups, and ShoreTel Sky Contact Center.
CRM Featured News
Pie Digital Launches TotalTechHero Support App for Home Networks
With Pie's TotalTechHero, service providers can troubleshoot and fix networking and device issues with the customer via the cloud.
REAL ROI
Toyota Targets Its Social Media Campaign with Social Syndication Hub
SimpleFeed's predictive publishing capabilities deliver a 53 percent lift in engagement
The Tipping Point
Surviving and Thriving in a Switching Economy
Five tips for retaining customers.
Viewpoints
Improving the Outlook for Renewal Sales Reps
Why CRM isn't enough to maximize recurring revenue.



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