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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 05, 2013

CRM Featured News
Salesforce.com to Acquire ExactTarget, Round Out Marketing Cloud
The $2.5 billion deal will power cross-channel marketing attribution.
Birst Applies Analytics to NetSuite ERP, Cloud Commerce
Connector extracts more insights from ERP transactions.
B2B Marketers Embrace Expanding Roles
New study suggests CRM vendors should take notice.
Avaya Releases Outbound Solution for Midsized Contact Centers
Avaya Outbound Contact Express provides a pre-integrated solution for proactive customer experience management.
comScore Launches Digital Analytix Multi-Platform
The application delivers a unified view of customer behavior across devices.
Confirmit Enhances Its VoC Solution
Confirmit CustomerSat 12.2 lets users drive strategic action based on improved capture, enrichment and analysis of the customer voice.
Magazine Features
Voice-Based Microblogs Speak Volumes
How speech technology can improve social media campaigns.
The Tipping Point
WCM: A Sexy Tool for Digital Customer Experience
Differentiate your business with this vital software.
Viewpoints
All Customer Feedback Is Not Created Equal
How to know the difference and use it effectively.



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