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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

April 15, 2013

CRM Featured News
SugarCRM Looks to Tackle CRM Usage Hurdles
Planned summer launch of Sugar 7 emphasizes user, customer engagement.
Badgeville Taps Cloud Leader Ken Comee as CEO
He comes with a goal of accelerating the company's rapid growth.
Coalesce Releases New Mobile CRM App
The app adds efficient routing and combined PDF attachment features.
Constant Contact Expands Marketing Integrations
New content creation integrations add to email marketing functionality for SMBs.
Customers Expect Companies to "Know" Them
SugarCRM CEO says buyers have changed, and so must companies.
REAL ROI
A View From My Seat Gains Insight, Higher Usage
With Artisan Optimize, an app developer takes advantage of A/B testing and more.
Small Biz Buzz
Cultivate a New Approach to Business and Customer Engagement
To meet expectations, try being FAIR.
Viewpoints
Social@Scale Crisis Management
When unexpected publicity hits, it pays to be prepared.



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