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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

February 25, 2013

CRM Featured News
Get Satisfaction Integrates with Badgeville
Move ties communities with game mechanics to drive user engagement.
Go Smart Releases Call Tracking Feature
CallModo lets advertisers assign unique phone numbers to each campaign to see which ones generate results.
Interactive Intelligence Releases Enhanced Version of Bay Bridge Decisions
Contact center forecasting, capacity planning, and analysis product suite enhanced to reduce costs and improve customer service.
Twitter Releases ADs API
New program makes it easier for advertisers to create sophisticated campaigns.
Batchbook Social CRM Releases an App for HootSuite
Now within HootSuite, teams can see full history of contacts, discover most active communicators, coordinate follow-ups across teams, save the best posts to Batchbook, and more.
Insight
Harnessing the Power of Pinterest
What marketers should know about the social bookmarking site.
REAL ROI
Air Animal Pet Movers Gives Its Business a Boost
GoldMine helps the pet transport company streamline its operations.
Viewpoints
Would You Call Your Own Contact Center?
Nine contact center hurdles to overcome.



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