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February 13, 2013

CRM Featured Articles
SwrveTalk Adds Targeted Messaging to Mobile Apps
New app allows gaming providers to hit players with in-app marketing messaging.
SDL Enhances Machine Translation for Customer Content
New machine translation capabilities further enhance global customer experience management.
SplendidCRM Releases Version 7.0
The company also released Personal Editions for Surface, Android, and iPad tablets.
Open-Source CRM Project X2CRM Releases Version 2.8
The new release introduces sales and marketing automation features for small businesses.
Financial Services: Brokers Yearn for Better CRM
Few firms use CRM systems to their full effect.
The Tipping Point
Engaging the Nonstop Customer
Leveraging new consumer dynamics to drive growth.
Get More From Your CRM—Add Billing
Decrease customer churn by personalizing your billing process.

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