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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

March 05, 2012

CRM Featured News
Backupify Releases a Service for Salesforce.com Data
The Snapshot for Salesforce CRM product lets users create backup files in case of data loss.
Selectica Releases Guided Selling Solution
The cloud-based offering is designed to improve sales effectiveness.
Consumers Unlikely to Abandon Wallets in Favor of Paying With Smartphones
Even among those most likely to make mobile payments, security concerns hamper widespread use.
First Data Connects Credit Cards to Offers and Loyalty Programs
The platform lets merchants insert ads into payment cards.
Avaya Launches Outsourcing Solutions
Avaya Communications Outsourcing Solutions provides multivendor, custom-managed services for large businesses.
Magazine Features
The 2012 Service Elite
Scouting Report
The Argument for Desktop Analytics
This new IT sector offers visibility, real-time guidance, and process automation.
Viewpoints
The Case for Multichannel Customer Management
Why enterprises that fail to adapt will be left behind.



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